#1 Shop Manager / Shift Supervisors
Maintenance Backbone allows the shop managers and shift supervisors to:
Schedule the flow of work orders that need to be completed, schedule an available mechanic to perform the allocated work, sort available bays by the type of work that will be performed, calculate parts inventory automatically, print invoices for work complete, identify work under warranty, and track upcoming PMs
#2 Mechanics
Maintenance Backbone allows mechanics to: Clock in and out for the day, view realtime work schedules, track their time directly to each work assignment, allocate time worked to each work order, and alert driver managers directly when repairs are behind schedule
#3 Mobile Communication
Maintenance Backbone allows mobile communication to: Send alerts through text or email when a scheduled asset is coming within range, track eDVIRs from inception until resolution and require driver signoff when an inspection is completed
#4 Roadside Breakdown
Maintenance Backbone monitors roadside breakdowns by: Utilizing a breakdown dashboard to monitor out of service equipment and its current repair status and communicate the realtime status of the repair on the breakdown dashboard
#5 Driver Managers
Maintenance Backbone allows driver managers to: Have clear insight into PM bays availability, schedule their trucks according to mechanic availability, and avoid wasting costly hours waiting on an open bay
#6 Parts Managers
Maintenance Backbone allows parts managers to: Attach barcodes to each part as it is received and record parts directly to a work order simply by scanning the barcode
#7 Corporate Organizations
Maintenance Backbone enables corporate organizations to: Operate multiple shops, create custom configurations of their dashboard viewing options, and create a centralized parts purchasing configuration